RBI governor Sanjay Malhotra emphasized that the costs of UPI transactions are already subtly included in operations. He expressed it is premature to introduce explicit fees for merchants. The priority lies in enhancing the payment infrastructure and increasing utilization. Any fee implementation should consider potential effects on user engagement and ongoing investment, as consumers do indirectly incur costs, albeit often unnoticed.
RBI governor Sanjay Malhotra emphasized that the costs of UPI transactions are already subtly included in operations. He expressed it is premature to introduce explicit fees for merchants. The priority lies in enhancing the payment infrastructure and increasing utilization. Any fee implementation should consider potential effects on user engagement and ongoing investment, as consumers do indirectly incur costs, albeit often unnoticed.